1. Are there any other costs involved to send SMS?
There are no setup fees or monthly fees or any other additional fees. We operate on a prepay basis. The credits that you buy will not expire until you use them, so if you buy them now and only use them 6 months down the line that is no problem. They will always be on your account at your disposal.

2. How do I buy credits?

We work on a prepaid basis. You can purchase credits online via Credit or Debit card, PayPal.

3. Will the system allow 1000 or more simultaneous messages?

Yes, our system can handle over and above that amount of messages per day at a time. The limit is quite high. Bulk SMS offers the same easy to use service whether you are an individual or bulk client.

4. Do you provide status reports for the undelivered messages?

The Economy Route does not always provide status reports. The Standard and Premium routes do. All messages sent via these two routes will have a status report whether successfully delivered or not.

5. How long does it take to deliver messages?

Typically messages are delivered within 15 seconds on the premium route and within 3 minutes on the standard route, but usually even faster. The best is to test it for yourself.

6. Is it possible to use the "sender id" parameter?

Setting of the Sender ID can be enabled after your initial credits purchase. Sender Id requests are processed manually and thus we suggest you request a sender Id change within office hours for a swift response. Giving you full control of your sender ID, is only available after you have been a regular and trusted user. Sender Id can also be set via http request and email to SMS.

7. Do you support non-English text? (The SMS will be written in your language)

Yes, you can send non-English Characters. On the 'Compose Message' page select 'Send as Unicode'. The character length for your message will be much shorter though, about 80 characters.

8. Do you support two-way SMS?

Yes, recipients of messages that you sent via our system can reply to your messages. The reply messages will be posted to your inbox folder in your account. You can also have replies forwarded to an email address or to a URL if you want.

9. What does enter only alphanumeric and "_" mean?

Alphanumeric: a-z, A-Z and 0-9. You can use any characters in these ranges, as well as the underscore: "_". Also the login is case-sensitive.

10. How do I Log in?

ENTER 'Username' and 'Password'. These are both case sensitive. CLICK 'Login' to access your home page.